Shipping Policy

Last updated: [DATE]

Order processing time: Orders are usually processed within 0-3 business days.

Estimated delivery time: Delivery times vary by destination, but most EU orders arrive within 5-15 business days.

Tracking: Once your order ships, you will receive a tracking number by email.

Delays: Delivery may be delayed by customs, weather, carrier issues, holidays, or high seasonal demand. We are not responsible for carrier delays, but we will assist you if needed.

Customs and import charges: Customs duties, import taxes, or local fees (if applicable) are the customer’s responsibility unless stated otherwise at checkout.

Incorrect address: Please make sure your shipping address is complete and correct. We are not responsible for delivery problems caused by incomplete or incorrect addresses entered at checkout.

Damaged parcels: If your order arrives damaged, contact us as soon as possible with photos of the parcel and the item so we can help.